A Few Words
About Us
New Era Insurance Company provides quality, personalized, and professional insurance solutions for individuals, families, and businesses through a large network of insurance providers.
Our philosophy is to always put our clients first and to offer an educational and interactive insurance experience.
Why do business with New Era Insurance?
Unlike a captive, or direct insurance company that only offers its own proprietary products, our agency is 100% independent of any one company. Many insurance consumers don’t fully understand just how important that really is.
When it comes to something as important as insurance, it’s imperative that you work with an agency who has an in-depth knowledge of multiple insurance products, companies, and guidelines — not just one.
At the end of the day, what separates one agent from another, is their ability to proactively service their policy holders, and their knowledge of the insurance industry, products, and different situations that may present themselves to their clients.
Exceptional Service
Practical Insurance Service You Can Count on
Yodit Abebe
Yodit Abebe began her insurance career with Allstate and New era Insurance agency, in 2016. She has worked at every position at the agency and is currently its Owner/Principal Agent. Yodit holds the CIC, Certified Insurance Counselor and CISR, Certified Insurance Sales Representative. Although well versed in Insurance, she has always had a skill and passion for Technology. She work on several Image and Technology Committees helped put Newera Insurance agency in the forefront of creating a “paperless environment”, dual monitors, and remote accessibility for all employees and a top notch web site.
Our Mission
“We will partner with excellent insurance companies and employees so that we may give our clients professional service with a personal touch that exceeds their expectations.”
Located at 8204 Fenton St #205, Silver Spring, MD 20910. New ear insurance agency is the agency that represents outstanding insurance companies such as Progressive, Nationwide, Maryland Auto insurance, National General, and State Auto. At New Era Insurance agency, you get a choice! Choice means better products and better value for your protection.
New era insurance agency does work for an insurance company; do they represent just one insurance company? A new ear insurance agency work for you! We place your policy with the company offering the best coverage at a competitive price. We work on your side when you have a claim to see that you get fair, prompt payment.
We provide auto/car insurance, home insurance, business/commercial insurance, and life and health insurance for all of the DMV areas.
At New Era Insurance Services, we know that your time is valuable – therefore the most important promise we give you is that you will receive the best service in the DMV area. So if you want professional service with a personal touch, email, fax, or call us today.
Your Independent Agent
- Is a licensed professional with strong customer and community ties.
- Gives you excellent service and competitive prices because your agent can access the insurance coverage from more than one company.
- Unlike other agents, is not beholden to any one company; thus, you don’t need to change agencies as your insurance and service needs change.
- Assists you when you have a claim.
- Is your consultant working with you as you determine your needs.
- Offers you a choice of insurance plans and programs.
- Is a value hunter who looks after your pocketbook in finding the best combination of price, coverage and service.
- Offers one-stop shopping for a full range of products-home, renters, auto, business, life and health.
- Can periodically review your coverage to keep up with your changing insurance needs.
- Treats you like a person, not just another number.
- With an Independent Insurance Agent, there is a difference!
What is an Independent Insurance Agent?
When you decide to buy a car, you wouldn’t purchase the first one you see. What if one day the automobile industry decided to make only one type of car, one make and one model. You wouldn’t have a choice!
The same situation holds true for insurance. You need insurance to drive a car, to purchase a house, to protect your family’s financial future and to run a small business. But if there was only one insurance company that offered only one type of insurance, car insurance, home insurance or business owner policy — you wouldn’t have a choice. The only solution would be going to that one company.
With an independent insurance agent, you have choices. Independent agents are not tied to any one insurance company. One of the advantages of using an independent agent is that he or she works to satisfy your needs. You are using an expert for an important financial decision.
An independent agent has several companies that he or she can approach to get you the best coverage at the best price. And your independent agent will know the companies with the most efficient claims departments to recover your losses as quickly as possible.
When you buy insurance, whether it’s for your home, your car or your business, you want an advocate who will properly assess the risks you face and give you an objective analysis of the marketplace, it’s up to you to make the final choice.
An Independent Advantage
We are Independent Agents in DMV Area, free to choose the best carrier for your insurance needs. We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment and service. New Era Insurance Agency Services represents a carefully selected group of financially strong, reputable insurance companies, therefore, we are able to offer you the best coverage at the most competitive price.
Customer Bill of Rights
- PROFESSIONALISM– We will treat all our clients with the highest level of professionalism possible.
- PRIDE– We will take pride in all that we do.
- RESPONSIVENESS– We will strive to provide our clients with responses to their inquiries as quickly as possible.
- EQUALITY– We will treat all our clients with equal superior customer service regardless of the size of the account.
- ADVOCACY– We will be our clients’ advocate and representative to the insurance carrier and take the lead on any issue that arises.
- KNOWLEDGE– We will strive to educate our clients about their insurance coverage and how the processes work.
- UNDERSTANDING– We will make every effort to understand and anticipate our clients’ needs and help them to meet their insurance needs.
- DELIVERANCE– We will deliver consistent full-class service and coverage by partnering with top-rate insurance carriers.
- APPRECIATION– We will let our clients know how much we appreciate them and the fact that the trust their insurance needs to our agency.
- SERVICE WITH A SMILE!– We will always have a smile on that our clients will be able to hear through the phone.
File A Claim
If you have a claim to report, you can take advantage of the insurance carriers’ 24/7 Claim Support Service to report a claim directly to the insurance company claim department or you may contact New era Insurance agency
By reporting your loss directly to the insurance company, they can begin to handle all aspects of your claim and get you the help you need when it matters most.
Insurance Resources
Free Estimation
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As an insurance customer, you deserve excellent service and information to assist you in choosing the insurance coverage you need to protect your family and business. We believe informing you of your insurance options will help you feel more comfortable in making the final decision.